An Online Community of Business Owners

The Customer Factory Small Business Community Site
This site is dedicated to helping business owners improve their quality of life by solving the biggest problem facing their firms: increasing sales.

Based upon Frank Felker’s Customer Factory Marketing Model, is a community that provides members with access to answers, resources, tools and training that allow them to become Master Marketers and true Entrepreneurs.


Marketing Tools
Members have access to a wide variety of free and low-cost marketing tools for tasks such as email marketing, social media promotions, direct mail, surveys, daily deal promotions, QR code creation, mobile marketing and more.


How-To Videos
The site offers a large number of short how-to videos on a topics ranging from setting up your company’s Facebook presence to how to recruit top-producing salespeople.


Training Course Recommendations
We have identified and vetted a wide variety of online marketing and sales training courses from entrepreneurial educators across the country and around the world which are offered to members either at no charge or a significant discount off what they are sold for elsewhere.


Live Training
In addition to recorded how-to videos and online courses, The Customer Factory produces live marketing training workshops and seminars, both online and in-person. Members have priority access to all live training sessions and receive deep discounts on tickets to premium events.


Community Forum
One of the most important community aspects of this site is our Forum, where members can ask questions, seek advice and share their ideas and successes with each other. This members-only feature brings in the thoughts and energy of entrepreneurs around the world.


Personal Consulting
Sometimes what you really need is some direct guidance to get you where you want to go. Customer Factory founder Frank Felker offers telephone consulting through for only $2 per minute with a 15-minute minimum. Click this link for more information or to schedule a call.