QR Code Generator

Tuesday, March 18th, 2014

Free QR Code Generator Creates 10 Different Types of QR Codes in Five Different Sizes and Millions of Colors

The easy-to-use form below is the front end of our free QR Code generator which allows you to make ten different types of QR Codes:

  1. Free QR Code GeneratorText Message
  2. Email Address
  3. Telephone Number
  4. URL (Web Address)
  5. vCard (Complete Business Contact Information)
  6. meCard (Complete Personal Contact Information)
  7. SMS (Text Message to Cell Phone)
  8. Location (Address or Longitude/Latitude for Map Program)
  9. Bookmark (Adds URL to Visitor’s Bookmark List)
  10. WiFi (All Network Access Info for Coffee Shop, Hotel or other Hot Spot)

You’re welcome to use this tool as often as you’d like with our compliments. If you have any strategic questions regarding the use of this tool or QR Codes in general, please call us at 703-348-7390.

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First Customer Factory Google Plus Hangout

Wednesday, March 5th, 2014

Google Plus Hangout LiveI held my first Google Plus Hangout live last night (Tuesday March 4, 2014) at 7:00 pm EST and had a blast!

Watch a recording below

While I ran into a couple of minor technical problems, I am very excited about this powerful communication medium and look forward to producing many more Google+ Hangouts in the future.

In last night’s hangout I presented an overview of my online marketing course, How To Build A Customer Factory For Your Small Business, which is available on Udemy.com, the world’s largest online learning platform.

In the next few hangouts I will go into deeper detail on each section of the course and answer questions from students.

After that the sky is the limit in terms of topics for future hangouts: email marketing, list building, sales and sales management, search engine optimization, mobile marketing, couponing, direct-response marketing, you name it.


Is This Why You’re Not Using Email Marketing?

Thursday, February 14th, 2013

Email Marketing from Constant ContactAlthough I started using and recommending Constant Contact from just about the time they opened their doors in 1995, I know why many people avoid marketing with email – or don’t do as much with it as they should.

And even though email marketing has the highest ROI of virtually any marketing channel (20x higher than direct mail), and is the best way to communicate with up to 500 of your closest friends for the impossibly low price of $15 per month, I understand your hesitation.

I know because I have gotten scores of clients up and running with email marketing over the years.

And Constant Contact knows because they’ve helped their customers face and overcome the same 3 hurdles tens of thousands of times.

The Three Biggest Obstacles Slowing You Down Are: (more…)

Touch Marketing Mastery for Small Business

Friday, January 25th, 2013

This is a presentation on Touch Marketing I gave to a group of owners of Maryland companies doing between $2 million and $10 million in annual revenue.

Touch Marketing is the most effective branding and marketing communication tool for small businesses. In this videotaped seminar I explain what Touch Marketing is, how it works to establish your brand in the minds of your targeted prospects and how to begin using it immediately.

I also give five techniques that Touch Marketing experts use to dramatically improve the effectiveness of their programs.

Touch Marketing Mastery

Getting Your Business On The Front Page of Google This Week

Wednesday, January 16th, 2013

Is Your Business Invisible Online?

Let’s face it, unless they already know your company’s name, local buyers of your product or service can’t possibly find you when they are searching for what you do online. Even if you have a web site.

This is a big problem because thousands of local buyers are searching for immediate solutions to their needs everyday on their computers, smartphones and tablet devices.

They’re not finding you so they’re buying from your competitors, costing you thousands in sales every month.

Here’s what you will learn:

How search engines work.

What you’re actually seeing when looking at search results.

And how Google decides whether your site or your competitor’s site is going to appear on the first page.

Then Frank shows you the difference between what you see on a web page versus what Google sees and how that determines who ends up on page one.

Frank talks about the powerful opportunities available when you focus your search optimization efforts on local buyers.

And he does a number of live search demonstrations which prove his techniques work.

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Felker Named Constant Contact Authorized Local Expert in DC Area

Tuesday, December 11th, 2012

Frank Felker of The Customer Factory Named Authorized Local Expert in Washington, DC area by Leading Online Marketing Company

Frank Felker Constant Contact Authorized Local Expert

Click Graphic to Download Press Release


Frank Felker Selected as Constant Contact Authorized Local Expert

Old Town Alexandria marketing expert to help small businesses and non-profits apply the power of online marketing to grow their organizations.

ALEXANDRIA, VA December 11, 2012

Frank Felker, Founder and President of The Customer Factory, has been selected as an Authorized Local Expert by Constant Contact®, Inc., the trusted marketing advisor to more than half a million small organizations worldwide.

As an Authorized Local Expert, Felker will offer training seminars on best practices in online marketing in the Washington, DC metropolitan area.

“We are thrilled to have Frank Felker as part of the Authorized Local Experts program,” said Catherine Kniker, Vice President of Local Success at Constant Contact.


In Praise of Rich Harshaw and Monopolize Your Marketplace

Saturday, August 25th, 2012

Harshaw’s Two-Day Workshop for Home Improvement Companies Is A Grand-Slam

Rich Harshaw and Monopolize Your Marketplace

Rich Harshaw

I have just returned from a two-day Monopolize Your Marketplace workshop in Baltimore, Maryland, presented to owners of home improvement companies by Rich Harshaw, creator of the Monopolize Your Marketplace approach to marketing.

Clearly, I am not the owner of a home improvement company, but I have a great deal of personal experience in the industry as I make clear in my first book, The Greatest Job You Never Thought Of.

My client, who is the owner of a home improvement company, felt it was important for both of us to spend two days in Baltimore listening to Rich. I was skeptical of the value of the time investment but agreed to join him. I am so very glad that I did.


Important 2012 Consumer Trends for Restaurants

Monday, February 20th, 2012

In doing some research for an upcoming webinar on Mobile Marketing For Restaurants, I came across this short video from the National Restaurant Association that describes important consumer trends including technology adoption.

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One interesting takeaway: 38%: Percent of adults who said they would be likely to utilize a smartphone app if it was offered by a quickservice restaurant.

Three Businesses’ Experiences with Groupon

Sunday, January 15th, 2012

Are Daily Deals a Good Idea for My Business?

Daily Deal sites can be a very powerful marketing medium for some businesses.

They can also be an utter disaster if the merchant hasn’t fully thought through his strategy and tactics for handling the rush and converting the maximum number of one-time customers into long-term clients; sources of ongoing repeat and referral business.

This video gives a fascinating insight into the experiences of three business owners.

How Google Benefits from Android, and You Can Too

Thursday, December 8th, 2011

How Free Can Mean Profitable in the Mobile Marketplace

Have you ever wondered why Google has put so much time, money and promotional effort into Android, the smart phone operating system that they give away for free?

Unlike Apple with its iPhone, Google doesn’t sell smart phone hardware, though they will, once their Motorola purchase closes. There is no way they can profit directly from the sale of Android-powered phones. So what’s all the fuss about?

The fuss has to do with the unique relationship we humans have with our smart phones. We love them. We interact with them constantly, texting, surfing, mailing, playing, paying, watching, listening and, occasionally, calling. When we’re not slobbering all over them we’re sure to always keep them close at hand – even when we’re asleep.

From a marketer’s perspective there has never been a medium like the smart phone to communicate your messages through.