 
{"id":489,"date":"2023-06-07T01:53:54","date_gmt":"2023-06-07T01:53:54","guid":{"rendered":"https:\/\/blog.thecustomerfactory.com\/?p=489"},"modified":"2023-06-07T01:53:54","modified_gmt":"2023-06-07T01:53:54","slug":"chapter-10-be-easy-to-respond","status":"publish","type":"post","link":"https:\/\/thecustomerfactory.com\/blog\/chapter-10-be-easy-to-respond\/","title":{"rendered":"Chapter 10: Be Easy To Respond"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\" id=\"viewer-foo\">Times have changed and so have communication patterns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"viewer-9tt04\">Research indicates, and my experience proves, that if you only give prospective new patients a phone number to call for an appointment, then you are lowering your response rate by a ton!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"viewer-b0vt\">Here\u2019s what I\u2019m seeing across more than 100 offices nationwide.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"16 Rules - Chapter 10_ Be Easy To Respond\" src=\"https:\/\/player.vimeo.com\/video\/847090021?h=bc1cf3264f&amp;dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Times have changed and so have communication patterns.<\/p>\n<p>Research indicates, and my experience proves, that if you only give prospective new patients a phone number to call for an appointment, then you are lowering your response rate by a ton!<\/p>\n<p>Here\u2019s what I\u2019m seeing across more than 100 offices nationwide.<\/p>\n","protected":false},"author":2,"featured_media":490,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,39],"tags":[6,15,25,29],"class_list":["post-489","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chiropractic","category-video","tag-16-rules","tag-facebook-ads","tag-marketing-tactics","tag-new-patients"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chapter 10: Be Easy To Respond - The Customer Factory<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thecustomerfactory.com\/blog\/chapter-10-be-easy-to-respond\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chapter 10: Be Easy To Respond - The Customer Factory\" \/>\n<meta property=\"og:description\" content=\"Times have changed and so have communication patterns. Research indicates, and my experience proves, that if you only give prospective new patients a phone number to call for an appointment, then you are lowering your response rate by a ton! 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