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The Chiropractic Marketing Experts
How a Fortune 500 Marketer Chose To Change American Healthcare
How a Fortune 500 Marketer Chose To Change American Healthcare
founder & Ceo, The Customer Factory
As a successful agency owner among the top producers of the advertising world in Chicago, John developed and proved his unique analytical approach to online marketing. He's enjoyed success with brands such as HP, AT&T, Royal Caribbean Cruise lines, Microsoft, AMD, Dell and dozens of others.
In 2011, John's health issues interrupted his high-pressure agency career. However, this lead his personal discovery of the miracles of the Chiropractic MD/DC integrated model.
Following his recovery to good health, he turned down opportunities to continue working with top brands and instead dedicated his professional life to helping others find their paths back to health by connecting them to results based practitioners in their areas.
John's wife of 24 years and a veteran administrator with a background in finance.
Rosaura Nesbit
Executive Vice President
of Administration
He is an accomplished administrator with a degree in Analytical Mathematics, high-level training in data evaluation and all aspects of organizational operations.
Merle Stepler
Executive Vice President
of Operations
Always looking at the horizon and the next big thing, his research is what allows us to provide new and exciting services to our clients.
Anthony Klarich
Head of Research & Development
Finance expert with 20+ years of experience in growing solvent organizations by maximizing revenue.
Tom Davis
Vice President
of Accounts
Heading the President's Office and our Public Relations Division, Michaela's brilliance and unparalleled communication skills ensure our affiliates needs are met.
Michaela Nesbit
Vice President
of Public Relations
Marketing expert who oversees hundreds of thousands of dollars in successful paid online campaigns per month.
Johnny Nesbit
Vice President
of Technical Delivery
On top of hiring and onboarding new team members, Carissa also supports and helps our current team with anything they may need.
Carissa Bryant
Vice President of Human Resources
Always willing to go the extra mile, Alex keeps our clients' data and our systems forever in check.
Alex Nesbit
Client Data Systems
Administrator
Fully qualified and trained HIPAA expert with decades of experience working in the medical field.
Jan Morgan
Client Relations &
HIPAA Compliance Officer
If you ever need to know what the next big step is for your practice marketing, Walter is always standing by at the ready with options.
Walter McCormick
Business Development Specialist
Veteran campaign manager and stalwart of The Customer Factory, Suzanne has helped hundreds of clients achieve their goals of building their million-dollar practices for over 5 years.
Suzanne Gibbins
Client Campaign Manager
With his expertise in Facebook marketing and his constant attention to the day to day results, Jabrelle excels in getting your ads working exactly as intended.
Jabrelle Crawford
Client Campaign Manager
As one of our top campaign managers Sylvia knows exactly what's needed to get qualified patients through the door.
Sylvia Nagy
Client Campaign Manager
Her precision and attention to detail keeps client campaigns running at their peak performance.
Michelle Hernandez
Lead Production Assistant
Her creative skills jumpstart new campaigns that are launched out.
Michelle Angcao
Creative Assistant
With many years of experience working with healthcare professionals under his belt, Patrick does anything to help those who need it.
Patrick Dunaway
Super Salesman
Specializes in beating production deadlines and providing support that exceeds expectations.
Judith Dignadice
Deputy Production Assistant
The Customer Factory
585 Colonial Park Drive
Roswell, GA 30075
(678) 940-6001