# The Customer Factory > The Customer Factory helps local businesses become the best-known name in their town using a done-for-you method called Social Publicity(TM), so more local customers choose them first. Family-run since 2012, founded by John Nesbit, based in Johns Creek, Georgia. Program pricing is under $1,500/month including ad spend, with no contracts. ## What Social Publicity is Social Publicity is a combination of free and low-cost social media plus paid, targeted ads across the platforms local people use. It introduces a business to the people most likely to need it, again and again, until that business is the name they think of first. It is NOT lead generation: it builds familiarity and trust so customers reach out already warmed up. It is done-for-you, running in the background, with nothing for the owner to post, manage, or log into. ## Who it is for Any local business that gets its customers from its town or suburb: auto and tire shops, dental and chiropractic, veterinary, HVAC, tree services, landscaping, home remodeling, real estate, insurance, cleaning services, retail, restaurants, med spas, and more. ## How it works 1. Thousands of the right local people are introduced to the business, repeatedly, on the platforms they already use. 2. Seeing the business over and over builds familiarity and trust before anyone reaches out. 3. When those people need what the business offers, it is the name they already know, so they call it first. ## Pricing Under $1,500 per month, everything included, even the ad spend. No contracts. Up and running in about 48 hours; results build over the first several weeks to a fully mature program after about 90 days. ## Frequently asked questions Q: What is Social Publicity? A: A done-for-you mix of free and low-cost social media plus paid, targeted ads that puts a local business in front of the people most likely to need it, again and again, until it is the name they think of first. Q: How much does it cost? A: Under $1,500/month, everything included (even ad spend), with no contracts. Q: Is it lead generation? A: No. It makes a business known and trusted so the right people reach out already warmed up. Q: Do I have to post anything? A: No. It is done-for-you and runs in the background. Q: How soon are results seen? A: Live in about 48 hours; results build over the first weeks to a mature program by about 90 days. ## Key pages - Home: https://thecustomerfactory.com/ - About: https://thecustomerfactory.com/about.html - Pricing: https://thecustomerfactory.com/#pricing - Case studies: https://thecustomerfactory.com/case-studies.html - Free guide download: https://thecustomerfactory.com/guide.html - Book a free discovery call: https://thecustomerfactory.com/book.html - Support: https://thecustomerfactory.com/support.html - Blog: https://thecustomerfactory.com/blog/ ## Contact Call or text 678-940-6001. Email contact@thecustomerfactory.net. The Customer Factory, Johns Creek, GA, United States.