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Tag: Facebook Ads

Anything having to do with Facebook Advertising

  • New Patient Marketing Magazine – Issue 12

    New Patient Marketing Magazine – Issue 12

    Our latest issue of our New Patient Marketing Magazine is out!

    This issue focuses on getting neuropathy patients which includes our 10 secrets to neuropathy marketing, the ads that are working right now, plus more content.

    This issue also features Dr. David Morris, and how he built his mutli-seven figure practice.

    We also feature our latest Friend of The Factory, RST Sanexas, and how they are helping to shape the future of neuropathy treatments.

    If you want a free copy, email us at ceo@thecustomerfactory.net.

  • You Are Hurting Your Marketing By Doing This…

    You Are Hurting Your Marketing By Doing This…

    Do you realize that one thing that could be harming your marketing is that you know too much about your practice?

    When you are a practice owner, you spend all day in your practice using that vocabulary and explaining treatments to patients.

    You don’t get that chance when running Facebook ads.

    In this video, I cover how this problem can disconnect you from your new patients.

    If you want your new patients to show, pay and stay, watch my new webinar “How I Added $100K+ Per Month To A Practice’s Revenue Using Simple Social Media Ads”: Click Here 

  • How Much Should A New Patient Facebook Lead Cost?

    How Much Should A New Patient Facebook Lead Cost?

    If you are running new patient ads on Facebook, how can you tell if it is working efficiently? In this video, I’ll tell you how you can compare your cost per new patient lead. I even go over what it generally costs right now nationwide so you have something to compare it to.

  • My Advice on Setting Your Facebook Ads Budget

    My Advice on Setting Your Facebook Ads Budget

    As a practice owner, you may often wonder: How much of my budget should I dedicate to marketing my practice and getting new patients?

    This is one of the most common questions we get from our clients. Unfortunately, there’s no one-size-fits-all answer. The “right” marketing budget depends on many factors unique to your practice and market. However, there are some guidelines and best practices to keep in mind.

    Start With Your Goals

    First, consider your goals. How many new patients do you need each month to hit your revenue targets? How quickly do you want your practice to grow? The more new patients you need, generally the higher your marketing budget needs to be.

    You’ll also want to think about the lifetime value of a new patient. For example, a weight loss patient who sticks with your practice for 2 years and refers friends is worth a lot more than a one-time decompression patient. This can help you determine the maximum you can profitably spend to acquire each new patient.

    Test and Track Your Market

    Next, you need to understand your local market’s pricing and responses. Work with your marketing agency to test ads at different budgets to see the cost per lead and conversion rates. Track these metrics over time.

    For example, we often start clients at $50/day and then scale up the budget while monitoring cost per lead. $100/day may get 2 leads in one market or 4 leads in another. There’s no magic formula, so testing is critical.

    Adjust Budget Dynamically

    Once you’ve found an effective campaign, use your budget as a volume knob. Crank it up when you need more appointments and down when you’re booked out. There’s rarely a “set it and forget it” budget.

    You can even adjust daily budgets based on day of the week if some days are busier. Just be sure to allow a few days for the algorithm to adjust before judging performance at each budget level.

    Avoid Competing Against Yourself

    A common mistake is having different ad accounts or agencies running overlapping campaigns. This makes Facebook compete against itself, driving your costs up.

    Keep all your practice’s marketing consolidated under our agency so we can optimize and adjust dynamically. Don’t try to outsmart Facebook’s algorithms – work with them for the best results.

    Conclusion: Start Optimizing Your Budget Today

    Determining the ideal marketing budget is a process of continuous testing and optimization. The “right” amount to spend will evolve over time as you scale your practice and the market evolves.

    Work with us to start optimizing your budget today. We’ll help you get the new patient volume you need to hit your goals, without overspending. You can schedule a free discovery call and we’ll craft a customized plan for your practice.

  • New Patient Marketing Episode 1

    New Patient Marketing Episode 1

    In the first episode of our new podcast, I bring Merle Stepler and Johnny Nesbit to discuss what can get your Facebook page banned. Over the last 11 years, we have seen a lot of changes on Facebook, and we’ve learned many things about how to work with Facebook and what not to do. Join us for a listen and hear our stories of working with Facebook.

  • Why Excellent Practitioners Struggle To Grow: The Healthcare Marketing Strategy You Need

    Why Excellent Practitioners Struggle To Grow: The Healthcare Marketing Strategy You Need

    I recently recorded a video sharing my advice for growing a healthcare practice without relying solely on referrals. While having a stellar reputation and delighted patients is crucial, it is very difficult to scale a business on word-of-mouth alone. In this video, I explain:

    • Why even the best practitioners struggle to gain new patients from referrals
    • The limitations of trying to “control” growth when relying only on referrals
    • How to set smart growth goals for your practice
    • Why a robust marketing plan puts you in the driver’s seat

    I share my framework for blending exceptional patient care with savvy marketing techniques to drive sustainable growth. This video provides actionable tips to take control of your practice’s future and avoid the feast-or-famine cycles common with referral-based growth.

  • Maximize New Patient Conversion with Performance Marketing

    Maximize New Patient Conversion with Performance Marketing

    As a healthcare practice owner, you know that every new patient inquiry represents a precious opportunity to grow your business. I recently recorded a video sharing my proven approach to maximizing results from each of these leads. After watching, you’ll be equipped to implement systems that track every step of your new patient onboarding process. This allows you to identify what’s working and what’s not, and make incremental improvements over time.

    In this video, I cover:

    • Why you need a CRM or other system to track each new prospect
    • How to analyze conversion rates by individual staff members
    • The common pitfalls that cause new patients to fall through the cracks
    • Steps to continually refine your intake process for better results

    The video provides an actionable framework to ensure each marketing dollar and new lead is optimized to drive growth for your practice.

  • The Marketing Mistake That Murders Profitability

    The Marketing Mistake That Murders Profitability

    As a business owner, it can be tempting to constantly test new marketing tactics. But I recently covered why consistency is key when you find something that works. In my video, I explain why abruptly changing your marketing channel once you have traction can completely derail your momentum.

    Key takeaways:

    • Don’t change your core marketing platform if it’s driving results. Staying put builds brand equity over time.
    • You can test new concepts, but keep your proven performer going to build on its strength.
    • Changing channels means resetting any algorithm optimizations and losing all that pre-sold awareness you built up.
    • Steady consistency is how big brands thrive. Find what works for your audience and stick with it.

    The video provides valuable perspective on maximizing your marketing ROI by leveraging what’s working rather than starting over from scratch.

  • New Patient Marketing Today Magazine – Issue 10

    New Patient Marketing Today Magazine – Issue 10

    If you want a copy sent to you, contact me at contact@thecustomerfactory.net.

  • Chapter 13&14: Getting the Most ROI From Your Facebook Ads for New Patients

    Chapter 13&14: Getting the Most ROI From Your Facebook Ads for New Patients

    Here’s my video packed with my top tips for running successful Facebook ad campaigns. At The Customer Factory, we have honed a systematic process for testing different ad combinations until we find high-converting winners.

    In this valuable video, I walk through the step-by-step framework our agency uses to maximize results for our clients. I explain:

    • The specific ad elements you must test – headlines, images, call-to-actions, targeting, etc. Experimentation is key.
    • How you can leverage Facebook to test marketing concepts before investing in expensive direct mail.
    • The critical importance of continuously testing new variants to reinvigorate fading campaigns. Complacency kills performance.

    I share my proven methodology to help ensure your ad budget is working hard to attract new patients and grow your practice. With a strategic testing process, you can optimize engagement and conversions.

    Watch the video now to pick up actionable tips to boost your Facebook marketing results. My framework can help streamline your efforts and provide clarity on what needs testing.